How To Manage A Sales Team
Being a leader of a sales team means that you have to adopt different leadership style to effectively manage your team. A the leader is obligated to take the necessary measures to make sure that the team has achieved its goals.
You should ensure that you are an approachable person. Sometimes, you will need to hold yourself and your team members accountable for your actions and statement.
Anew manager will often make mistakes. You should acknowledge that you sometimes go wrong and admit that to your team. Do not act as if you have all the answers to all the problems because if you do so, your team will learn how to bring up problems so that you can solve. If there is transparency between your team and you, you will be in a position to build a bond of mutual respect with your team.
One of the mistakes you might do, especially if you were previously a sales person is telling your team what to do. You could be aiming at directing them in the way that you think is the best for the situation you are in. However, giving directions to your team on regular basis will take away the initiative and the willingness and ability to look for unique solutions to problems. You will not be building a sales team rather you will be building clones of yourself.
While making a multiple of copies of individuals who are like you might sound a great idea-after all, you have succeeded-it is a trap. You should have a team that has different solutions to the same problem. There are various styles that can be used to effectively manage your team. Each of this styles has an appropriate time and place of using them.
Consultative approach is one of the approaches you can use when faced with a challenge. Consult from your team members on what you should do. You should not be the one to say what you do. See what they think about the situation, account or customer. Ask your team how they want to solve the problem they are facing and how you can help them.
Initially, your team members may be surprised by the way you are handling your management, and at first, they might not know how to act. In most cases, the team member will at first fail to respond to your way of management if your predecessor was only giving directions. However, keep encouraging them to feel free and come up with solutions to challenges they are facing. Apart from knowing how they operate and think, they will also appreciate you for enabling them to develop skills for problem-solving.