If you’re having issues with your car, you have to find a good auto repair shop to help you get back on the road. But of course, it’s not always easy to know which one in your area is the best for you.
The following are tips to make the task easier:
Asking for Referrals
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Among the best ways of finding a reputable car repair shop is to ask people around you for recommendations – friends, relatives, neighbors, coworkers, etc. Ask for these referrals before a problem begins so when it does, you’ll know whom to call.
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When you visit a car repair shop, take note of the certifications that are usually displayed in their office. The Federal Trade Commission actually recommends this. Certifications make no guarantees, but they do increase the chances that the shop’s employees are updated with their training and thus more equipped to handle your vehicle.
Checking with the Better Business Bureau
Before bringing your vehicle to a certain repair shop, check with the Better Business Bureau and find out about their reputation. There, you can find out if they’ve been involved with some serious customer issues and what they did to resolve these.
Understanding Your Warranty
With a car that is still under warranty, you’ll have to take it to the dealer for any repairs. Car warranties are varied, and sometimes, it can be confusing to know how they affect who may and may not service your vehicle. That means you may not be allowed to choose a shop that is not affiliated with your dealer. Remember that violating your warranty means you won’t be covered by the agreement anymore, so if you’re not sure, talk to your dealer.
There’s so much you can tell about a business just by looking at its office or working area. Start by taking a good look around a car repair shop’s parking lot. There should be other vehicles within the same value range as yours, and the area must be clean and organized. Certainly, the office and waiting room must be tidy, and you should find copies of fees and labor rates on their walls.
Choosing a Specialist
Whatever car you own, pick a repair shops that specializes in it. As you might expect, specialist shops are most updated in training and equipment, something that is specifically important for major repairs.
Asking for References
Lastly, it is recommended by the no less than the National Institute for Automotive Service, that consumers ask references when trying out an auto repair shop. This help you paint a picture of what an experience with a certain shop might be like.