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GAINS OF ADAPTING ELECTRONIC COMMUNICATION In the business world, efficient communication is very important. When information reaches the intended recipient on time, they are able to act and pass the relevant output required in the next stage of the business processes. If the messaging chain is uninterrupted, then decisions making processes are fast tracked. This has the effect of increasing productivity, high sales volumes, profits and ultimately stakeholders’ value. Unlike traditional way of communication through meetings in boardrooms and other such arrangement, with email addresses, staff within an organization are able to prepare reports and send to the bosses in a timely manner. More so, communication among various departments is easy without unnecessary movements from their desks. Second, it is cheap to send communication by use of an email. In large organizations, senior staff may need to travel outside the country but are equally required to give direction on critical matters in an organization. But with improvement of information technology such staff can be able to have their email addresses liked to their phones, tablets or laptops and can be able to be consulted even when away in a cheaper way than making a telephone call.
Finding Ways To Keep Up With Emails
Email help in preserving a record of communication between the parties and can be referenced or retrieved in case of any arising dispute. It is possible to monitor which staff are not responding to customer enquiry in a timely manner. Therefore, an email helps in taking actions that may help the business from such non-responsive staff by monitoring the threads of their responses.
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Email addresses are critical for passing confidential information or reports to the right people in an organization. The sensitivity of such critical information is safeguarded by use of passwords that are unique to the address owner. Fifth, traceability of information is possible through emails. This is because; the address is unique to each staff. Therefore, when competitors get access to unauthorized data, it is possible to carry out a system audit and be able to identify whose email address was used to leak the company information, and apprehend the culprit. It is therefore very clear that email has so many benefits to an organization and should be adopted by all organizations for purposes of communication. With emails, efficiency in messaging has been well demonstrated and cannot be over looked besides the cutting of operational costs associated with other ways of communicating like telephone. Record tracking has come out strongly and the question of misquoting does not arise. Customers have a more positive impression about a company that has an email address unlike that does not have and only uses the traditional post office box and telephone numbers. The use of email address not only improves on trust but also on the overall company image.