The scenario is always familiar, even if the situations differ slightly. Members of your IT staff need to respond to break-downs, incidents and equipment malfunctions as they happen. The faster your team members can respond, the more efficient your department runs as a whole. These scenarios compound themselves, especially when serious issues happen without notice.
The key to efficiency is often based on how quickly you can respond to events as they occur. Likewise, it is important that you are able to contact your staff members immediately. But how will you do this? While everyone has a personal cell phone on them, these phones are not necessarily electronics you want to use for corporate use. This is exactly why it is necessary to utilize new digital technologies like PagerDuty to get the job done right.
Digital pagers get immediate results
The “old way” of contacting your team members consisted of a Coordinator remaining behind in the office. This person would generate written tickets based on each job, for team members to respond to and complete. It was time consuming and often confusing. In the corporate world where “time is money” this approach brings you directly back to the 1980’s.
Complete automation is faster with a PagerDuty system. Your IT and Operations departments are able to not only organize projects, but delegate services within mere moments. Team members are able to troubleshoot situations and get to the root of the issue at hand. Not only is your corporate brand elevated among clients, but the speed in which your team responds becomes legendary.
Agile response times win over customers faster
Customer loyalty is based on a variable plethora of factors. One of the primary reasons which prompts companies to stay loyal to vendors is how their staff handles emergency situations. Should an outage occur to your telephone or electrical system, how quickly will your team members be able to respond? Using the newest of digital paging systems, your team will easily resolve issues before they skyrocket into uncontrolled catastrophes.
A Free Trial means there’s nothing to lose
The PagerDuty system is free to try for 14 days. Then discontinue if you’re not impressed with the results you see. Start your trial experience by going to this website https://signup.pagerduty.com/accounts/new. All you have to do is sign up to try it.
This free trial begins the moment you sign up. There is no credit card number required and no future obligation to continue thereafter. Should you wish to continue using PagerDuty, simply choose the plan that works best for your company and monthly expense limit. PagerDuty is not only available for all types of budgets, but is based on a payment plan that works best for you.
PagerDuty accepts all major credit cards, such as MasterCard, Visa, Discover and American Express. They also understand that some companies still pay their expenses using invoices for their accounting departments. Just contact PagerDuty, as setting up annual invoices is never a problem.